We stand behind the quality of our custom-printed products and offer an accommodating return policy for your peace of mind.
Eligibility for Returns
- Returns are accepted for defective products, incorrect prints, or wrong orders.
- Non-Eligible: Customized designs that match the order cannot be refunded unless faulty.
Conditions for Returns
- Items must be unused, in their original packaging, and include proof of purchase.
- Requests must be submitted within 14 days of receiving the product.
How to Initiate a Return
- Contact us at bajuprintventures@gmail.com with your order details and reason for return.
- Our team will guide you through the process, including providing a return address.
- Pack the item securely to prevent further damage during transit.
Refunds
- Refunds are processed within 7-10 business days after we receive the returned item.
- Refunds are issued to the original payment method.
Exchanges
Exchange requests follow the same process as returns and are subject to stock availability.