Shipping Policy

At Bajupoint Ventures Sdn. Bhd., we aim to deliver your custom-printed apparel efficiently and securely. Below are the details of our shipping process, timelines, and related information to ensure transparency and convenience for our customers.

Order Processing Time

  • Once your order is confirmed and payment is successfully processed, production begins.
  • Production timelines are as follows:
    • Standard Orders (Up to 100 pieces): 5–7 business days
    • Larger Orders (Over 100 pieces): 7–14 business days
    • Specialized apparel, such as washed T-shirts or long-sleeve shirts, may take an additional 1–2 business days for processing.

Shipping Time

  • Domestic Shipping (Malaysia):
    • West Malaysia: 2–4 business days
    • East Malaysia (Sabah & Sarawak): 5–7 business days
  • International Shipping:
    • ASEAN Countries: 7–10 business days
    • Rest of the World: 10–20 business days, depending on the shipping method and destination.

Total Delivery Time

  • Domestic Orders: 7–11 business days from the time of order confirmation.
  • International Orders: 12–25 business days, subject to the shipping destination and method chosen.

Expedited Shipping

For urgent orders, we offer express shipping options at an additional cost. Please contact our team to inquire about this service and its availability for your location.

Peak Season & Holiday Delays

Please note that during peak seasons or national holidays, processing and shipping may require an additional 2–3 business days. We recommend placing your orders early during these periods.

Tracking Your Order

All shipped orders come with a tracking number, allowing you to monitor your shipment’s progress. Tracking details will be sent via email upon dispatch.

Additional Information

  • Bajupoint Ventures Sdn. Bhd. is not responsible for delays caused by courier services, customs clearance, or unforeseen circumstances.
  • Customers are advised to ensure that delivery information provided is accurate to avoid delays or failed deliveries.

For further inquiries about shipping timelines, please contact our support team at bajuprintventures@gmail.com.